February 20, 2024

As a healthcare company, you have a lot of things to worry about. You need to make sure that your products and services are being delivered on time, you need to make sure that the supply chain is working smoothly, and so much more.

However, one thing that many healthcare companies don’t think about is logistics. That’s where third-party logistics providers come in. Here are the top benefits of working with a 3PL provider for healthcare logistics.

Better Customer Service

Customer service is a critical part of any business, but it’s even more important in the healthcare industry. The US healthcare sector is enormous, with healthcare spending representing more than 18.3% of the US GDP in 2021.

A third-party logistics provider can help you provide better customer service by providing you with tools and resources that make it easier for your clients to get what they need from you. For instance, if you’re shipping medical supplies across state lines or internationally, having an established relationship with a 3PL provider who knows the rules and regulations will make things simpler for everyone involved.

You may also want a  3PL company because they have experience working with many different types of customers, including those in healthcare, and know how best to meet their individual needs. For example, if one of your customers has specific requirements regarding temperature control during transit, then working with someone who specializes in this area would be advantageous for both parties involved.

Improved Productivity

Working with a 3PL provider can help you improve productivity by providing better tools, technology, and training. With the right resources in place, your staff will be able to work more efficiently, which leads to greater efficiency overall.

A good example of this is when there is an increase in automation or robotics at your facility. It can allow employees more time for rest between shifts or during breaks if they need it. However, it also means that they don’t have as much opportunity for human error because machines are doing most of the heavy lifting themselves.

Another way that working with a third-party logistics company can improve productivity at your healthcare facility is through improved processes, specifically those related to inventory management. According to Global Market Insights, the inventory management software market exceeded $3 billion in 2022 and is projected to grow at a CAGR of 5% from 2023 to 2032.

By having someone else manage inventory levels on your behalf, you no longer have to worry about whether you are keeping enough stock on hand at all times. Instead, we can focus solely on what matters most, patient care.

More Reliable Supply Chain

By outsourcing your logistics to them, you can free up your staff to focus on other things and reduce costs. However, if you’re new to this area of business or just not sure where to start, you must find the right company for your specific needs.

With their expertise and resources, 3PL providers can help healthcare companies manage their supply chain operations more efficiently than ever before. They provide solutions for warehousing services, transportation management, inventory management systems (WMS), freight consolidation & distribution services, returnable packaging programs, cross-docking/forwarding capabilities, and more.

Improved Flexibility and Scalability

A 3PL provider can provide the flexibility and scalability needed to handle peaks in demand, volume, and complexity. Thus ensuring that your supply chain remains efficient throughout the year.

3PL providers can also help you expand your operations quickly if you need to do so and then scale back down again when demand decreases or other priorities take precedence. It gives you more control over your costs while still giving you access to experienced staff who can keep things running smoothly even during busy times of the year.

Competitive Advantage

According to IBISWorld, the healthcare industry is the biggest in the US, with $1427 billion in revenue in 2023. If you’re a healthcare logistics provider, then you know how important it is to be competitive.

Your customers want more than just a good product or service, they want an experience that exceeds their expectations. That’s where working with a 3PL provider can help. The following are some of how working with an experienced 3PL partner can give you an edge over your competitors:

  • Reduce costs – A major benefit of outsourcing logistics operations is the reduced cost per unit shipped. By outsourcing these processes, companies can save money by reducing overhead expenses and improving efficiency throughout their supply chain process and their customer service department.
  • Improve customer service – One way this happens is through enhanced communication between all parties involved in getting products from point A to point B, from manufacturers or suppliers down through distributorships/wholesalers/retailers. Another way it happens is by providing quicker response times when problems arise.

Working With a Competent Third Party Logistics Provider Can Help You in Many Ways

Working with a competent third-party logistics provider can help you in many ways. It will help you improve customer service, reduce costs, and increase productivity. It can also improve your supply chain flexibility and scalability. Finally, working with an experienced 3PL provider can give you a competitive advantage over other healthcare companies that don’t have this benefit.

It’s important to note that every business is different, so no two 3PL providers are alike. They may offer different services or specialize in specific industries or regions of the country where they operate their warehouses. Therefore it’s important for healthcare organizations looking for logistics solutions from outside sources like 3PLs to consider what factors matter most when choosing between potential partners – cost vs quality, local presence vs national reach, speed vs reliability, etc.


In conclusion, working with a competent third-party logistics provider can help you in many ways. They can improve customer service by providing faster and more reliable delivery of goods and services. They can also reduce costs by streamlining your supply chain processes, increasing productivity at every step along the way. Finally, they give businesses an edge over competitors who are using traditional methods because they offer greater flexibility when dealing with fluctuations in demand levels or production volume levels than traditional methods do.